challenge
What SchoolTracs asked us to do
SchoolTracs team contacted Authentic Studio Hong Kong with idea of revamping an education center management app. Their software had been used in number of places in Hong Kong but it was unscalable, required quite a few new features and total redesign of current user experience (UX). Initial workshops helped with realizing that simple UI revamp would not be enough and new plan was built where Authentic Studio Hong Kong team of designers, developers as well as user experience designers will draft an MVP and a plan for further updates.
Over two years of cooperation with Authentic Studio delivered a fully functional ERP that includes advanced booking module, Point of Sale (POS), payroll and accounting as well as customizable invoicing and branches management. Further upgrades added a mobile app for parents and internal newsfeed and messaging system.
WHAT WE DELIVERED
Tailor made for desktops and POS terminals
One of the most important goal was to design an intuitive and easy to use POS module that would significantly speed up selling process. Our team tested several solutions to come up with a Point of Sale that not only shortened booking process by half but also introduced a task automation, color coding and auto-suggestions based on popular choices.
CORE FUNCTIONALITY & FEATURES
Franchising and White Labeling
We took school management software to the next level by implementing features to easily manage multiple branches, separate companies and brands under one umbrella. Advanced invoicing and billing modules combined with white labeling options and customizable printed documents help business brand owners adjust ERP to their needs. White or Private labeling has been implemented in all customer-oriented functionalities and add-ons such as for ex. Mobile app for parents.
Managing large network of education centers required designing architecture that protects trade secrets and customer databases from leaking or data theft. Our team created complex user management that allows managers to open or restrict access to sensitive data depending on the position any given staff member holds at the organization or trustworthy index. Detailed and easy to read action logs helps with training new employees and resolving potential disputes.
Another level of security measure include storing databases in the cloud in encrypted form with regular backups.
CORE FUNCTIONALITY & FEATURES
Further upgrades
The results are very satisfactory for SchoolTracs clients and SchoolTracs continues to work with Authentic Studio Hong Kong on further development of the ERP. Following the success of the collaboration, SchoolTracs has also decided to partner with Authentic Studio on building their supporting mobile app that was released in late 2018.
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